The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
To fulfill your order, certain information is required (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information (I cannot see card information), and the details of the product that you’re ordering.
I rely on a number of legal bases to collect, use, and share your information, including:
*specific information is needed to fulfil your order, to settle any disputes, to provide customer support, and ensure delivery.
At this time I do not have a newsletter/mailing list, so would not ask for consent to place you on it.
*if necessary to comply with a legal obligation or court order or in connection with a legal claim.
*providing and improving my services.
Personal information will only be used to contact buyer in regards to order, ship order, follow-up to ensure delivery, settle any dispute, and/or tax purposes.
Etsy...to fulfil purchase.
USPS...to ship item(s).
Compliance with any and all laws.
*Personal information will be retained to fulfill order.
*Resolve any legal disputes
*Data will be held for up to 4 years